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The Contacts module is the central address book in Odoo, storing every individual and company your business interacts with. Rather than maintaining separate records across departments, Contacts gives you a single, shared source of truth — one record for a customer is instantly available to your sales team, your accountants, and your purchasing department at the same time. Any update you make in Contacts is immediately reflected across every connected module.

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What You Can Store

Individuals

Store records for employees, individual customers, and personal vendors — anyone your business works with on a person-to-person basis.

Companies

Maintain records for business clients, corporate suppliers, and partner organizations, complete with company-level details.

Contact Details

Capture email addresses, phone numbers, physical addresses, websites, and tax/VAT numbers all in one place.

Sub-contacts

Attach individual employees or departments directly under a company record, keeping your address book structured and easy to navigate.

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Connected Modules

The Contacts module does not work in isolation — it feeds directly into the core modules your team uses every day:
  • Sales: Every customer you invoice or quote is pulled from Contacts, ensuring accurate billing details and a consistent customer history.
  • Purchase: Vendor records stored in Contacts are used when creating purchase orders, so payment terms and supplier addresses are always up to date.
  • Point of Sale (POS): At checkout, cashiers can look up and assign customers from Contacts, enabling loyalty tracking and accurate receipts.
  • Employee: HR records link to Contacts so that employee addresses and details stay consistent between your people management and operational workflows.
  • Accounting: Billing and payment information — including VAT numbers and addresses — flows directly from Contacts into invoices, making tax reporting straightforward.
All contacts created in one module are automatically shared across every other module. Changes sync in real time — update a phone number in Contacts and it is instantly reflected in Sales, Accounting, and everywhere else.

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Next Steps

Create a Contact

Step-by-step guide to creating your first contact.